How does TicketFast work?
Select TicketFast as your method of delivery.
Purchase your tickets.
The tickets will be sent by e-mail as an attached PDF-file which you can save on your computer.
The tickets are now saved. Print them any time before the event. You will need Adobe Acrobat Reader 4.0 or later.
Bring the tickets to the event where they will be scanned. Have fun!
Are there any benefits of using TicketFast?
1. You get the tickets right away.
2. The tickets can be printed when you wish and you don't need to be afraid of misplacing them.
3. If you buy more than one ticket in your order, you can send the PDF to the others in your party so they can print the tickets themselves.
Which e-mail from Ticketmaster contains my tickets?
When you select TicketFast as your method of delivery you will get two e-mails. The first one is a confirmation which cannot be used to gain entry to the event. The second e-mail is the one with the TicketFast PDF-attached. You can now open this PDF and print the tickets.
Note: If you have purchased more than one ticket in your order, you will need to print all pages, as each page (ticket) has its own barcode.
Are the tickets valid at the venue?
A TicketFast ticket which is printed by you is a valid, legitimate ticket. Store it the same way you would any other ticket or valuable item.
What happens if I print the ticket more than once or make a copy of it?
Only the first scan of the barcode on the ticket will grant entry.
If there are multiple copies of the same ticket, the scanner at the door will tell you that the ticket has already been scanned and you will not gain entry. The buyer's name is listed on the ticket.
If I don't receive the e-mail with my tickets.
First try checking your "junk" mail folder if you have one. If you use Hotmail or any other web-based e-mail system there should be a junk or spam folder you can check. If you use an e-mail program such as Outlook, check your junk folders or spam filters. You can always contact us for help.
Remember, you can always find your tickets under My Account. If you haven't received the tickets by e-mail, click My Account where you can log in and find and download your tickets under "Order history".
I have received the tickets by e-mail but I can't print them.
Save the attached PDF-file from the e-mail on your computer.
Try printing them out again.
If you still can't print your tickets, contact us for help.
What if I don't receive my e-mail with the TicketFast ticket?
If you don't receive an e-mail with your TicketFast tickets attached you can always download and view your TicketFast tickets under "My Account". First go to My Account and log in. Then click on the link to view your order history. On this page you can see an overview of all your orders. Click on "Show tickets" next to the order in question to open the PDF with the TicketFast tickets.